COVID-19 UPDATES

As the situation with COVID-19 continues to evolve, We are supporting efforts to contain the virus and protect the wellbeing of our staff and patrons.  The ITR is following guidance from The Ministry of Health 
 
Please note our offices are closed and staff are working from home. To get in touch with the team, please contact admin@itr.co.nz 
 
TRIXIE & KATYA LIVE

Hey Racers

Check out this special message from Katya & Trixie : https://itdevents.com/news/trixieandkatya/

We hope that you’re doing well and keeping safe and healthy while in isolation. Once again, we’d like to thank you all for the patience, support and loyalty that you’ve shown us during this time, we’re still blown away. Your support means the world to us as well as the artists and venues we work with.

Our highest priority at the moment is the health and safety of everyone involved in our events from the venue staff scanning your tickets, to the hard working tech crew who make the magic happen behind the scenes, to the drag artistes themselves and of course you, our beloved ITD fam. We’ve been monitoring the COVID-19 situation, listening to government advice and working with management while we come to a decision about this tour.

We’re happy to announce that we have been able to confirm new dates for The World Premiere of Trixie & Katya Live – The UNHhhh tour in July 2021, in exactly the same venues which means you’ll keep your seating assignment. This is by far the biggest tour in Drag Race Herstory so we’d strongly encourage you to keep hold of your tickets when it rolls around it will be EPIC!

The new confirmed date for the Christchurch show is :

Thursday July 22 2021

Your existing tickets are automatically valid for the new shows even if they display the original dates, we just need to be able to scan the code at the door. As your ticket was purchased via Ticketek you may receive a new ticket for the new date via the same delivery method as your original purchase if it’s required. All show times and seating assignments remain the same.

You can keep posted quickly here on any updates : https://itdevents.com/tours/unhhhh/ or via our social media @itdevents

Please contact Ticketek directly for any ticketing queries.

If you have any other queries you can reach our customer support team at support@itdevents.com and we will be back to you soon. We ask that you please bear with us as we work through an increased number of enquiries at this time.

Once again we are so grateful for all of your support and we hope together we can overcome this. In the meantime, we urge you to follow the advice to instigate healthy and safe practices for yourself, friends and family and to seek medical advice immediately if feeling unwell.

We love our ITD family and appreciate your patience as we work through all of this. Once the air is clear and we’re back to normal we promise to deliver some amazing shows and fabulous nights out for you.

Currently, all other shows are going ahead as planned. We are monitoring this daily and will provide updates as they come up.

We look forward to seeing you soon.

The ITD Crew X

SHOWBIZ CHRISTCHURCH - MY FAIR LADY - UPDATE
 
Due to the continued uncertainty around Covid-19, the Showbiz Board and Christchurch Musical Theatre Education Trust (CMTET) have made the difficult decision to further postpone the production of My Fair Lady which we had provisionally planned for September 2020. We are hopeful to be able to stage the show early in 2021.
 
COWBOY JUNKIES

We are pleased to advise that the show by Cowboy Junkies at Isaac Theatre Royal on 3 May 2020,  which has been postponed due to the global COVID-19 pandemic, has been rescheduled to 30 January 2021.

Existing tickets will be honoured for the new tour dates.

For current ticket holders who are unable to attend their rescheduled show, refunds are also available.

Ticketholders wanting a refund should submit a request to Online@ticketek.co.nz.

Whilst, refunds are available for any ticket holders who are unable to attend the new date, we would recommend that if at all possible you show your support for Cowboy Junkies by attempting to reschedule rather than cancel your ticket. To request a refund, please contact <insert details> and provide your Transaction Number prior to 06/05/2020

Thank you to all for your patience.

YESTERDAY ONCE MORE

New date at the ITR is Saturday 27th March 2021 

Stetson Group are pleased to advise that the Yesterday Once More tour has been rescheduled. Same Cities and same Venues … so your ticket will hold good for the same seat!

Existing tickets will be honoured for the new tour dates, which are outlined below:

Venue

Original Date

Postponed Date

Isaac Theatre Royal, Christchurch

31/05/2020

27/03/2021

Toi Toi, Hawkes Bay

20/05/2020

07/04/2021

Clarence St Theatre, Hamilton

16/05/2020

09/04/2021

TSB Theatre, New Plymouth

22/05/2020

03/04/2021

Baycourt Theatre, Tauranga

17/05/2020

08/04/2021

Great Lake Centre, Taupo

19/05/2020

06/04/2021

Wanganui Opera House, Wanganui

23/05/2020

04/04/2021

For current ticket holders who are unable to attend their rescheduled show, refunds are also available.

Ticketholders wanting a refund should submit a request to online@ticketek.co.nz . Tickets purchased by credit or debit card will be refunded in full (including ticket insurance premium, if relevant).

Patrons should allow up to 30 working days for the refund to appear in their account after the refund has been requested.

HEATH FRANKLIN'S CHOPPER

The Promoters of the Heath Franklin’s Chopper tour of New Zealand regrettably advise that due to the ongoing global situation regarding Coronavirus and the associated travel restrictions, all New Zealand shows have had to be postponed. We apologise for any inconvenience.

Existing tickets will be honoured for the new tour dates.

For current ticket holders who are unable to attend their rescheduled show, refunds are also available.

Ticketholders wanting a refund should submit a request to online@ticketek.co.nz by Friday 22 May. Tickets purchased by credit or debit card will be refunded in full (including ticket insurance premium, if relevant).

Patrons should allow up to 30 working days for the refund to appear in their account after the refund has been requested.

Thank you!

KATHERINE JENKINS

“It comes with great sadness to announce that I will no longer be able embark on my Australian or New Zealand tours. I absolutely love and adore traveling and performing down under, however the health and wellbeing of everyone must be the priority during this time. I look forward to seeing everyone as soon as possible. Stay safe!”

Refunds will be processed asap via respective ticketing companies.”

RNZB - DANGEROUS LIAISONS

The Royal New Zealand Ballet suspends all rehearsals, performances and community events

The Royal New Zealand Ballet has suspended all rehearsals, performances, education and community activities until the spring.

The RNZB’s Venus Rising programme, which was to have premiered in Wellington on May 29 and tour to Auckland, Christchurch, Dunedin, Napier, Tauranga and Palmerston North will now be postponed until August and September 2020. It will replace our new production of Dangerous Liaisons by award-winning choreographer Annabelle Lopez-Ochoa, with designs by Tatyana van Walsum.

Dangerous Liaisons will no longer be included in the Royal New Zealand Ballet’s 2020 Season and our intention is to include it in a future season. The Ryman Healthcare Season of The Sleeping Beauty, due to open in Wellington on 29 October and tour nationally through until 12 December, remains unaffected at this stage.

RNZB subscribers and individual ticket holders for Venus Rising and Dangerous Liaisons will be contacted directly by our ticketing staff to discuss options for returns, exchanges, donations and refunds. We are currently working through the ramifications of this process with our colleagues at venues and ticketing agencies and at this stage expect to be in touch with all ticket holders during the week of 20 April.

We remain committed to sharing our work with as many people as possible. At this time when our physical worlds are, of vital necessity, fenced in, we will always seek to open a window and give you an escape into the beautiful world of the living arts.

Please visit rnzb.org.nz for updates; we will also continue to post content on our Facebook and Instagram pages and invite dance lovers in New Zealand and beyond to keep in touch with our work on this virtual stage.

SLEEPING BEAUTY

The Promoters of Sleeping Beauty regrettably advise that due to the ongoing global situation regarding Coronavirus and the associated travel restrictions, the event has been postponed to 2021.

Existing tickets will be honoured for the new tour dates, which will be communicated in due course.

For current ticket holders who are unable to attend their rescheduled show, refunds are also available.

We apologise for any inconvenience.

Ticketholders wanting a refund should submit a request to Online@ticketek.co.nz. Tickets purchased by credit or debit card will be refunded in full (including ticket insurance premium, if relevant). Patrons should allow up to 30 working days for the refund to appear in their account after the refund has been requested.

YESTERDAY ONCE MORE

Stewart & Tricia of Stetson Productions are saddened to advise that YESTERDAY ONCE MORE  cannot proceed currently and is therefore postponed. 

The USA Producers are very keen that we secure another run of dates – which Stewart is working on right now.

Sadly, and for some it’s a case of unavailability, the new tour will not include Oamaru, Ashburton and Putaruru .

The proposed dates will be in March 2021.

The exact dates will be known hopefully in a few days – meantime please hold on to your tickets as all seats will be valid for the new date in your chosen City.

Refunds will be made to holders of tickets to Oamaru, Ashburton and Putaruru.

Thanks for your patience and support in this unprecedented time and we wish you all good health.

FLY MY PRETTIES

Kia ora whānau, we are postponing our May shows to November 2020. Please bear with us while we confirm the new dates.

We will contact all ticket holders as soon as we can with the options to either retain your tickets for the new date 🙏🙏🙏 or receive a refund. We ask those who can both afford & make the new dates to stick with us & the arts.

Safety is the most important thing right now. We encourage everyone to follow the guidance of the government, to look after each other & stay safe, & look forward to seeing you a little bit later in 2020.

TICKETEK NZ UPDATE 23/03/2020

Ticketek Box Office located in the ITR is closed until further notice,

For any enquiries please contact online@ticketek.co.nz or 0800 842 538

This decision has been made inline with the ongoing advice from the Government. Our main priority is the health and safety of all patrons and staff, and minimising any risks.

KRISHNAN'S DAIRY
In light of the recent announcements around further reduced numbers at indoor mass gatherings, Indian Ink has sadly had to close the Dairy’s doors and cancel the Krishnan’s Dairy regional tour.  Tickets will be refunded in full and your ticketing agent will be in touch soon.
NZ OPERA - THE MARRIAGE OF FIGARO

New Zealand Opera reschedules part of 2020 season

Thursday 19 March, 2020

New Zealand Opera has made the difficult decision to reschedule our 2020 production of The Marriage of Figaro (Le nozze di Figaro) due to the COVID-19 pandemic. Given the Government directive on audience sizes and the travel restrictions impacting international cast and creatives, we believe this is the only possible decision and one that prioritises the health and wellbeing of our performers, crew, orchestras, audiences and community at large.

We intend to remount The Marriage of Figaro in September/October 2021. This will be the same new production that was due to start rehearsing next month, and will continue the exciting work already achieved. As soon as we are able to confirm dates and venues, we will work with the existing cast, creatives and production team to give them first refusal on their previous roles.

The Christchurch season of Eight Songs for a Mad King has also been rescheduled to the end of this year. We will contact each ticket holder individually to discuss options regarding their ticket purchases.

Ticket holders for both productions will be contacted directly to arrange for credits or refunds.

At this stage we are hopeful that Semele (10 – 19 September in Auckland) and our national tour of The Human Voice (6 October – 6 November) will go ahead as planned.

“This is an extremely uncertain time for everyone, and while we are all extremely disappointed not to be in a position to bring these productions to audiences as planned, we have no other option but to reschedule,” says General Director Thomas de Mallet Burgess.

“The year started so well for New Zealand Opera with such a favourable response to our reimagining opera with Eight Songs for a Mad King. We look forward to picking up where we left off as soon as circumstances permit. In the meantime we’ll be bringing forward new project ideas in the digital space. The most important thing at this time is to focus on resilience and wellbeing, and our priority over the coming weeks is to look after our staff and community.”

FASTLOVE - A TRIBUTE TO GEORGE MICHAEL
With much regret, but in line with the national response to the COVID-19 pandemic that has resulted in a restriction on mass gatherings and strict requirements for entry to Australia and New Zealand – The Prestige Presents advises that all dates in the Fastlove – Fastlove – A Tribute to George Michael Australian and New Zealand tour scheduled for May 2020 will be postponed.

Our Fastlove members have said ‘We were so thrilled to be coming to visit our fans in Australia for the third time and to be visiting New Zealand for the first, but the health and safety of our audiences and all those involved in our show is absolutely paramount and so we will look forward to seeing you all in 2021′

We are finalising all the details of each new date and every patron will be contacted as soon as possible with details of the new performance date in 2021.

EVERYBODY INTERESTING IS GAY
“After careful consideration, planning and reviewing the developing situation with COVID-19, it is with great regret that the producers of Everybody Interesting Is Gay have decided  to cancel this Friday’s performance at the Gloucester Room at the Isaac Theatre Royal. 

We have been very much looking forward to bringing this show to Christchurch as part of Christchurch Pride, but feel as though we must minimise risk to ourselves and the community at this time.

We will look at restaging the show for Christchurch audiences later in the year, once precautionary measures around COVID-19 have been lifted.”

 
SHOWBIZ CHRISTCHURCH - MY FAIR LADY

Media Release: 17 March 2020

Covid-19 and Showbiz Christchurch As we all face the difficult challenge of responding to COVID-19, Showbiz Christchurch regrettably announces the postponement of the 2020 seasons of My Fair Lady, Chess in Concert and Buddy – The Buddy Holly Story.

The Ministry of Health has advised: To slow the spread of COVID-19, gatherings of 500 people or more in close proximity will be cancelled. This includes festivals, fairs, sporting, religious and cultural events. This will be regularly reviewed. The intent of the measures is to avoid non-essential gatherings which may facilitate the spread of COVID-19.

The My Fair Lady season will move to 11-26 September 2020 and Buddy – The Buddy Holly Story will provisionally open in September 2021. Chess in Concert will be rescheduled to future dates.

Showbiz Christchurch customers with tickets to the 2020 Saunders & Co Season of performances purchased through Ticketek will be contacted in due course by Ticketek to offer flexible choices, including:

• converting tickets to FlexiTickets, which can be used for any Showbiz production up until October 2021,

• ticket exchange,

• a refund.

TINA TURNER - SIMPLY THE BEST

TINA Simply The Best / NZ 2020

PERFORMANCES POSTPONED DUE TO COVID-19

Christchurch Postponed date – Tuesday 3rd November 2020

Showtime Australia have today announced that part of the TINA Simply TheBest tour, which had shows due to take place at various New Zealand venues from 21-30 March 2020, has been postponed due to the ongoing health restrictions and uncertainty surrounding the COVID-19 virus pandemic.

Cast and organisers are understandably dismayed at the situation but are cognizant of the importance of adhering to all advice given by the New Zealand Government.

Tickets will remain valid for the new dates. All ticketholders will be contacted by Ticket Agents. Organisers ask that all ticketholders remain patient as the current situation may cause some slight delays to this process.

Showtime Australia thanks their fans for their support and understanding at this time. They are aiming to reschedule the tour in the future and will confirm new tour dates as soon as possible once the safety concerns regarding COVID-19 have abated. Producers recommend that all fans refer to the show’s Facebook page for further updates and announcements.

 
RUSSELL BRAND - RECOVERY LIVE

The Promoters of the Russell Brand | Recovery Live Tour of New Zealand regrettably advise that due to the ongoing global situation regarding COVID -19 and the associated travel restrictions, all New Zealand shows have had to be cancelled.

All customers will be contacted by Ticketek New Zealand on Monday 16th March regarding refunds.

ITR MEDIA RELEASE - 17/03/2020

MEDIA RELEASE – 17/03/2020

The ITR continues to follow Ministry of Health guidelines for gatherings and public events. Given the rapidly unfolding events of the last few days and with future developments in mind, please monitor our website and social media updates closely. The health and wellbeing of our staff, patrons and everyone who visits the ITR is our first priority.

We are currently working closely with our promoters to discuss the next steps for shows that may continue as scheduled, be postponed or be cancelled.

The latest information on the following events is below;

Russell Brand      Tuesday 17th March.       Cancelled.

Everybody Interesting is Gay – Friday 20th March. – Postponed.

Tina – Simply the Best Saturday 21st March. – Postponed

Showbiz Christchurch – My Fair Lady – Postponed

Fastlove – A Tribute to George Michael – Postponed 

The ITR is assessing the impacts of the current situation and future government directives over the next 14 days with our clients and promoters. We will have more clarity on which events are affected soon. Ticket holders should contact our official ticketing partner Ticketek NZ directly for refunds to postponed or cancelled shows.

For events that will go ahead we will be putting in place additional mitigation measures. These include; increased cleaning before, during and after shows, increased hygiene signage around the venue, operating cashless bars and using disposable cups. We continue to ask people to follow Ministry of Health advice and stay home if they are feeling unwell, practice good coughing and sneezing hygiene, and frequently wash or sanitise their hands.

We know this is a difficult time for our community and we extend our solidarity to all of those who are impacted, especially staff, contractors, artists, performers, clients, local retail and hospitality operators, accommodation and transport providers whose livelihood depends on a vibrant and fully functioning Arts industry.

We know that the arts play a critical role in uplifting and supporting our community and we’ll continue to explore ways to continue to bring the performing arts to Cantabrians during this time.

Kind Regards

Bob Mangan AVM, MBA

Chief Executive Officer – Isaac Theatre Royal