Terms of use

Effective Date: July 2025

Welcome to the website of Isaac Theatre Royal (referred to as "we", "us", or "our"). By accessing or using our website (www.isaactheatreroyal.co.nz), you agree to be bound by these Terms of Use and our Privacy Policy.

Please read them carefully.

1. Website Use

You may browse this website for personal and non-commercial use only. You must not:

  • Modify, copy, or distribute content from this site without prior written consent.

  • Use this site for any unlawful or harmful purpose.

  • Attempt to gain unauthorised access to any part of the website, server, or connected systems.

2. Intellectual Property

All content on this site—including text, images, logos, graphics, and multimedia—is the property of Isaac Theatre Royal or used with permission. It is protected by New Zealand and international copyright, trademark, and intellectual property laws.

3. Ticketing and Event Information

Details about performances, ticket availability, pricing, and scheduling are subject to change without notice. Ticket purchases are governed by our Ticketing Terms and Conditions and the terms of any authorised ticketing agent, such as Ticketek NZ.

We do not guarantee the accuracy of third-party event listings or external links.

4. External Links

This website may contain links to other websites. We are not responsible for the content, practices, or policies of those websites. Use of third-party sites is at your own risk.

5. Accessibility

We are committed to making our website accessible to all users. If you experience any accessibility issues, please contact us using the details provided below.

6. Limitation of Liability

While we take care to ensure the accuracy of information on our website, we do not guarantee its completeness or reliability. To the fullest extent permitted by law, Isaac Theatre Royal disclaims all liability for any loss or damage arising from your use of this site.

7. Changes to These Terms

We may update these Terms of Use at any time. Changes will take effect once published on this page. Continued use of the website indicates your acceptance of any updated terms.

8. Contact Information

For general enquiries, ticketing support, or venue-related questions, please contact us:

Ticketing and Box Office
Box Office Phone: +64 3 260 5260
Ticketek NZ-Wide: 0800 TICKETEK (0800 842 538)
Box Office Email: online@ticketek.co.nz
Box Office Location: Theatre foyer
Opening Hours: Tuesday – Friday, 10:00am – 5:00pm

Isaac Theatre Royal (Venue Office)
Phone: +64 3 366 6326
Email: admin@itr.co.nz
Street Address: 145 Gloucester Street, Christchurch, New Zealand
Postal Address: PO Box 13-473, Armagh, Christchurch 8141, New Zealand
Office Hours: Monday – Friday, 9:00am – 5:00pm

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